Electric Services:

• 100% automatic meter reading

• Advanced electronic system monitoring capabilities

• Up-to-date, reliable and well maintained electric system

• Several standard voltage levels offered including:

  • 120/240 single and three phase

  • 120/208 three phase

  • 277/480 three phase

• ANSI standards maintained for voltage supply variations

• Careful consideration given to overhead line clearances

• Underground and overhead service

• Well trained and experienced local crews

• Modern vehicle fleet with trucks for every purpose based locally

• Electronic mapping system in vehicles

• Outdoor lighting

•  Choose-To-Renew (buy environmentally friendly power SOLD OUT)

Account Services:

• Online Bill Pay allows you to make a payment anytime night or day 24/7

  • BEC privacy policy insures your information is kept safe

• Automatic monthly bank draft or reoccurring credit card payment

• Level billing

  • pay the same bill amount each month

  • based on past year usage average

  • must have at least 12 months of payment and usage history

  • must sign Level Payment Agreement

  • call for other details

• Use cash, check or credit card to pay your bill

  • credit card payments can be made by phone

• Statement billing

  • multiple accounts on one summary statement

• Return envelope with statement

• Three full service offices in the Hill Country

• Offices have night payment drop boxes

• All calls answered by local employees

• Residential and commercial bill analysis services available

•  All bills mailed about 1st  of month
• Bills due about 15th of month (due 15 days after mailed)
• Bill statement includes usage graph and other useful information (see sample bill and explanation - this is a PDF file)

• New or current Members that need line work (add transformer, meter pole, etc.) need to contact the Cooperative as soon as possible (due to heavy demand for new service locations, conflicts with other utilities, easements, permits, etc. construction of new services can take a number of weeks to complete). Be prepared to:
  • Complete an Application and Agreement for Electric Service (PDF file - see note at page bottom)
  • Complete Applicant's Service Data Sheet
  • We will need a copy of your drivers license
  • Provide a legal description of property where service is needed
  • Clearly mark the location where you want the meter at the address where service is needed (BEC will provide a tag)
  • Be prepared to pay an engineering fee (Contact BEC for specific information)
  • Contact the Cooperative about other information you will need
  • In July 2007 BEC began to operate under a new Line Extension Tariff (PDF file)
  • If you need help with your wiring we provide a list of local electricians you can contact.
  • See our wiring specifications if you need to know details about wiring a service entrance.

• Before service can be connected all new members must:
  • contact the Cooperative as we will need to get some information, quote a deposit, etc.
  • provide us the meter number of the location where you are moving (see Finding My Meter and Number) on your application!
  • a $25 membership fee will be added to your first bill
  • complete an Application and Agreement for Electric Service (PDF file - see note at page bottom)
  • put up a deposit or furnish an acceptable letter of credit from a previous electric supplier
  • send a photocopy of your driver's license
  • return all :
    • Bandera Electric Cooperative Inc.
      P.O. Box 667
      Bandera, Texas 78003
  • when you signup at a BEC office you will get an (or see it here) Understanding Membership (PDF) booklet

•  Existing Members who are moving to a new location within the Bandera Electric service area or Members who are adding a new account where meter is already installed must:
  • contact the Cooperative as we will need to get some information, maybe quote a deposit, etc.
  • provide us the meter number of the location where you are moving (see Finding My Meter and Number) on your application!
  • complete an Application and Agreement for Electric Service (PDF file) (one is required for each meter in your name)
  • if the current account has been paid after the due date twice or more in the past 12 months a new deposit will be required for each additional meter
  • send a photocopy of your driver's license
  • return all :
    • Bandera Electric Cooperative Inc.
      P.O. Box 667
      Bandera, Texas 78003

• Note: if you are actually connecting at a new location see Existing Members Moving
• Existing Members who are simply changing their mailing address at their current location have two options:
  • Contact the Cooperative in person, by telephone, by mail or email

Please help us keep your account information current. We use this information for our power outage management system and other BEC uses. Please update your account information from the Online Bill Pay section. You will need to register (if you have not already done so) sign in and go to "Edit Your Profile." We do not share it with anyone outside BEC.

On July 1, 2007 BEC started operating under a new Line Extension Tariff (PDF file). If you are a developer who is looking to build a main trunk line, or if you plan to build a home that requires a line extension (new wires and poles), you need to take a look at the new policy. You can read a brief summary of the changes, but BEC recommends you take the time to read the  Line Extension Tariff (PDF file).

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