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Member Accounts Associate or Representative

Location: Leakey branch office

Position: Member Accounts Associate or Representative, or Branch Office Representative

Deadline: May 20, 2008

Position Summary:  Perform with various degrees of supervision (depending on experience) numerous routine and specialized duties involving orderly operation of the Cooperative Branch Office.  Assist in directing the Branch operations in the absence of other personnel.  Learn and assist in monitoring and maintaining member/owner records.  Learn and/or assist to prepare, receive, process, and/or monitor member/owner bills, problems, complaints, and issues.  Learn and/or assist to take and process new line extensions, applications and service transfers, connects and disconnects.  Operate personal computer, calculator, two-way radio, postage machine, and other office equipment.

External Relationships: General public, members/owners, other utilities

Job Knowledge, Training and Experience:  A high school diploma or equivalent is required.  Must obtain or have basic knowledge and understand the electric cooperative concept and its history, safety rules and regulations, Cooperative Policy Handbook, computer system and programs and how to efficiently apply to necessary tasks, and a valid Texas driver's license. 

Must be able to effectively communicate with fellow employees and members/owners and to express oneself orally and in writing, in English, with tact and diplomacy.  Must be able to be a self-starter, be able to perform duties with little or no supervision and have the ability to follow instructions well.  Individual must adhere to all federal, state and local laws, including environmental laws, which might apply to BEC and its operations. 

Advise and assist Branch Manager and/or Line Foremen on daily work assignments, direct, receive, and/or process monies, assist in opening and closing the office, monitor member/owner accounts, including metering, billing past due notices and returned check notifications, deal with member/owner problems and issues, monitor material inventory, and take and process new line extension applications, transfers, connects and disconnects. 

Keep informed of modern up-to-date methods in order to correctly perform first aid procedures, including artificial resuscitation.  Perform “on-call” and “after hour” duty assignments when scheduled or as required. Must be able to carry out a variety of activities that require a high degree of accuracy and attention to detail.

BEC is a fast growing electric cooperative located approximately 45 miles northwest of San Antonio in the Texas Hill Country. The Cooperative serves over 28,000 meters with over 4,000 miles of distribution line and almost 104 miles of transmission line.

You can come in and pick up an application or complete the four page online application (it is a PDF file and may take a while to download if you have trouble downloading see note below), sign and mail it or bring it to the Cooperative. You should also include your resume. 

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 * Note: If you are having trouble downloading a PDF file - RIGHT mouse button click on the PDF file and select the "save target as" option and download the file onto your computer in a folder where you can find it. After the file downloads you can open it up from your own computer.

 

Bandera Electric Cooperative, Inc., P. O. Box 667, Bandera Texas 78003, 1-866-BANDERA
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